At SoldierStrong, protecting your privacy is important to us. This Statement of Privacy applies to the SoldierStrong website (this “Website”)and governs data collection and usage through the Website. By using the Website, you consent to the data practices described in this statement.
This Website is intended for use only by U.S. residents who are 13 years of age or older. If you are not a U.S. resident and 13 years of age or older, do not submit any information to this Website.
Collection of Your Personal Information
SoldierStrong collects personally identifiable information, such as your e-mail address, name, address, telephone number, and credit card number when a donor voluntarily provides it to SoldierStrong. Please keep in mind that, if you directly disclose personally identifiable information or personally sensitive data through SoldierStrong public/social message boards, this information may be collected and used by others. SoldierStrong does not read any of your private online communications. SoldierStrong encourages you to review the privacy statements of websites you choose to link to from our site so that you can understand how those websites collect, use and share your information. SoldierStrong is not responsible for the privacy statements or other content on websites outside of SoldierStrong family of websites. Please contact SoldierStrong via email at info@soldierstrong.org or call at 888.898.3235 to speak with a SoldierStrong representative to review personal information that is collected and request corrections.
Use of Your Personal Information
SoldierStrong collects and uses your personal information to operate our website and keep a record of each donor’s giving history. This information is maintained for Internal Revenue Services’ recordkeeping and reporting requirements . SoldierStrong also uses your personally identifiable information to inform you of events and our community. SoldierStrong does not sell, rent or lease its customer lists to third parties. In addition, SoldierStrong may share data with trusted partners to help us perform statistical analysis, send you e-mail or postal mail, or provide customer support. All such third parties are prohibited from using your personal information except to provide these services to us, and they are required to maintain the confidentiality of your information. SoldierStrong does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent. SoldierStrong will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on SoldierStrong or the site; (b) protect and defend the rights or property of SoldierStrong; and (c) act under exigent circumstances to protect the personal safety of users of the Website or the public.
Donor Recognition And Reporting
In furtherance of the operation of this Website and the charitable purpose of SoldierStrong, where appropriate and with the knowledge and consent of a donor, SoldierStrong may publicly recognize the receipt of an individual or corporate gift. SoldierStrong will not disclose the amount of a gift unless consented to by a donor, except as require by law. Notwithstanding, data on donors and donation amounts may be aggregated, without any personally identifiable information, for statistical and reporting purposes. SoldierStrong may compile a periodic list of donors in various categories unless a donor requests anonymity or to be removed from any future lists by contacting SoldierStrong at the address and telephone number listed below.
Use of Cookies
SoldierStrong website may use “cookies” to help keep track of our donors and personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you register with the site or make a donation, a cookie helps us to recall your specific information on subsequent visits. This simplifies the process of recording your personal information. When you return to our website, the information you previously provided can be retrieved, so you can easily use the features that you customized. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies, if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of SoldierStrong services or websites you visit.
Security of Your Personal Information
SoldierStrong is committed to protecting the security and confidentiality of your personal information. We employ a range of industry-standard security technologies and procedures to help safeguard your information from unauthorized access, use, or disclosure.
We use secure, encrypted technologies (SSL/TLS) to protect your information during transmission. Additionally, we have implemented access controls and security protocols to ensure that only authorized personnel can access your data. Any third parties we partner with, such as NEONone for managing emails and donations, are also required to adhere to strict security standards to protect the information they handle on our behalf.
While we take all commercially reasonable precautions to protect your personal information, no system can be 100% secure. We continuously review our practices and update our security measures to stay ahead of potential threats. However, we cannot guarantee absolute protection from breaches of confidentiality due to system failures or unauthorized access by third parties.
If you have any concerns regarding the security of your personal information or suspect unauthorized access, please contact us immediately.
Online Community Policy
SoldierStrong’s Website, blog and any SoldierStrong social media pages, such as on Facebook, Twitter, LinkedIn profile and any other digital platforms are created to encourage conversations about news, personal stories and events related to the recipients for services and assistance and our donors and how we work. We welcome everyone to join the conversation but reserve the right to remove and block users who post content in any of the following categories: graphic, obscene, explicit, abusive or racial comments towards an individual or organization. We will not tolerate personal attacks or harassment, third party advertisements and solicitations for products or services, comments that encourage illegal activity, repeated posts to our page, or tagging SoldierStrong in posts containing content that is completely unrelated to our area of focus. Our online community is meant to build relationships and support our community as a whole. Please respect our organization and each other to reach the full benefits of having this place of conversation.
Changes to this Statement
SoldierStrong will occasionally update this Privacy Policy to reflect SoldierStrong and customer feedback. We encourage you to periodically review this Policy to be informed of how SoldierStrong is protecting your information.
Waivers of overhead rates
As a non-profit entity focused on maximizing our donors’ contributions, Soldier Strong, Inc. limits the amount of overhead that is paid on research contracts to the minimum amount that may be negotiated and acceptable to a research institution. Waivers of overhead rates are requested to limit the indirect overhead expense to no more than 20% of direct research cost.
